Frequently Asked Questions

No, we do not offer installation services on any of our landscaping or hardscaping products. However, we do have network recommended contractors and vendors if we do not have a product or service you need to help complete your project. Give us a call or visit our store and tell us about your project so we can find the best way to help.  

Yes, we offer an ongoing discount for active military and veterans! Let us know you served when purchasing your products as we will apply our discount.  

No, we no longer offer any e-commerce or online purchasing. Give us a call or better yet, visit our store to explore our expansive inventory before deciding on what products will work best in your space. 

Yes! Visit Our Delivery Services page for more information or contact us if you have any additional questions.  

Yes. Visit our Hours & Events page for an updated list of special seasonal hours, holiday closures, or upcoming community events Elkwood is supporting.  

Yes, we have a return policy for some products and order types.

Click here for a full breakdown of our return policies or contact us if you have any additional questions.